- ABOUT DIGITAL SUBSCRIPTIONS
1.1 A digital subscription provides you with unlimited access to New Zealand Golf Digest digital magazine.
1.2 In order to create or activate your digital subscription, you will be required to create an account. The login details associated with your digital membership and/or digital subscription including username and password must not be shared with any other person.
1.3 For more information contact email subscriber services at [email protected]
- PROCESSING AND PAYMENT
2.1 Custom Made Media Australia Pty Ltd will process your digital subscription purchase as promptly as possible. Your payment details must be verified before your subscription can be activated.
2.2 If your initial payment authorisation is revoked, your subscription will be terminated. We reserve the right to reject any subscription order at any time.
2.3 Digital subscriptions renew automatically unless you cancel according to our cancellation policy. Payment for digital subscriptions will be direct debited from your nominated financial institution or as per your selected payment method.
2.4 It is your responsibility to provide valid payment details, and ensure that your payment details are up to date. You can manage these online through https://subscribe.newzealandgolfdigest.co.nz or by calling +61 2 9011 7580
2.5 If your payment method is invalid, or your payment is otherwise rejected, your subscription may automatically be cancelled and unlimited access revoked.
2.6 Unless specified otherwise in the Cancellation policy (see clause 10 below), 6 month and 12 month subscriptions have a 14 day refund period.
3.1 When you purchase a digital subscription, you agree to pay the price stated at the time of your order. You also agree to the billing frequency specified at the time of your order.
3.2 Any discount eligibility is determined at the time of order. Discounts cannot be applied retrospectively. All prices are in New Zealand Dollars (NZD).
3.3 Custom Made Media Australia Pty Ltd reserves the right to change the prices and fees at any time. We will provide you with 14 days’ notice if the regular rate of a digital subscription changes from what was stated at the time of your order.
3.4 Price changes will take effect from your next billing date after the notice period. If you do not wish to continue your subscription at the revised price, you may cancel your subscription before the end of your current direct debit pay cycle. See clause 10 for Cancellation terms.
4.1 Custom Made Media Australia Pty may at times offer special promotions and other offers. The specific terms and conditions of each offer will be stated at the time of the promotion and will apply in addition to these Digital Subscription Terms and Conditions. In the event of any inconsistency between the terms and conditions of a special offer and these Digital Subscription Terms and Conditions, these Digital Subscription Terms and Conditions will apply.
4.2 You may be required to provide your payment details when you sign up for a promotion. If this is a direct debit offer, your subscription will be automatically renewed after your initial payment at the standard subscription rate unless you cancel.
4.3 From time to time Custom Made Media Australia Pty offers promotional pricing that will apply for the term agreed when accepting that promotional offer. Pricing will automatically resume at your standard subscription rate unless you cancel.
4.4 All Custom Made Media Australia Pty digital subscriptions renew automatically at the end of their respective billing cycles. Any offer or discount provided to Custom Made Media Australia Pty Ltd subscribers will revert to the full, auto-renewal price of the subscription, unless the subscription is cancelled prior to the end of the discounted period.
- MANAGING YOUR DIGITAL SUBSCRIPTION
5.1 You can manage your account and personal details online through https://subscribe.newzealandgolfdigest.co.nz
5.2 Upgrades will be applied from your next billing cycle, with digital products accessible immediately.
5.3 You can change your payment plan from monthly to annual in My Account. Your first annual payment will be charged on your next billing cycle date.
- MODIFYING SUBSCRIPTIONS AND SUSPENSION POLICY
6.1 Digital subscriptions cannot be suspended under any circumstances.
6.2 Subscribers must notify Custom Made Media Australia Pty Ltd directly to make any changes to their subscription, including, but not limited to, cancellations, changes of email or delivery address, and any other changes to their subscription. You can change these details by visiting https://subscribe.newzealandgolfdigest.co.nz, calling +61 2 9011 7580 or emailing [email protected]
7.1 You can cancel your Digital Subscription at any time by Custom Made Media Australia Pty Ltd by visiting https://subscribe.newzealandgolfdigest.co.nz, calling +61 2 9011 7580 or emailing [email protected]
7.2 Single issue Digital Subscriptions are non-refundable. You must notify us of cancellation at least 72 hours before your next billing date, otherwise we may not be able to stop your next payment from being deducted.
7.3 When you cancel, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period. You will continue to have the same access and benefits until the end of your current billing period. Your cancellation request must be made at least 72 hours before your next billing date otherwise we may not be able to stop your next payment being deducted.
7.4 If you cancel a subscription which auto-renews on a yearly basis, you may be entitled to a pro-rata refund for the unused portion of your subscription, provided the next renewal date is not less than one month of your cancellation request being made.
7.5 Custom Made Media Australia Pty Ltd reserves the right to suspend or cancel your subscription at any time in its absolute discretion. In the event that Custom Made Media Australia Pty Ltd cancels your subscription, you will receive a pro-rata refund for the balance of the term on your upfront subscription, or if you pay by automatic direct debit every 28 days or month, Custom Made Media Australia Pty Ltd will refund your most recent subscription payment.
7.6 Custom Made Media Australia Pty Ltd will not accept responsibility for any claims, unwanted deliveries, or unexpected payments that are the result of any request made by the subscriber to any newsagency, contractor, or any other third party.
- CUSTOM MADE MEDIA AUSTRALIA PTY LTD RIGHT TO CHANGE DIGITAL PRODUCTS
8.1 Custom Made Media Australia Pty Ltd reserves the right to modify the content, inclusions, type and availability of any digital product at any time. In the event your subscription package changes, you will be given 14 days’ notification prior to when you would need to make a decision to cancel and not be affected. Your package change will automatically take place from your next billing cycle.
8.2 We reserve the right under special circumstances to enable free access to our subscriber content for a limited period of time. During this time subscribers will not be eligible for a refund.
8.3 If any or all of our digital products are temporarily unavailable, you will not automatically be entitled to receive a refund. We reserve the right to issues refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
- YOUR PRIVACY
9.1 You agree that your name, address, email address, postcode, gender and mobile/telephone number will be collected and stored by Custom Made Media Australia Pty and used for the purpose of managing your subscription, communicating with you about your subscription and to notify you of any associated customer offers or benefits or future subscriptions, unless otherwise notified by you.
10.1 You agree that any errors you make in entering your contact information and order details are your responsibility and Custom Made Media Australia Pty is not liable for any consequences that may arise as a result of such errors or incorrect information, including but not limited to sending the subscription to the address as notified by you.
10.2 You agree that any errors made in entering your contact information and order details are your responsibility and you should these report to Custom Made Media Australia Pty within 7 days of becoming aware of the error.
10.3 To the extent permitted by law, Custom Made Media Australia Pty is not liable to you for any loss or damage incurred by you in connection with your subscription, whether direct, consequential, special, indirect or other in any other form. In any event, Custom Made Media Australia Pty Ltd’s maximum liability to you is limited to the value of the subscription fees paid within the previous twelve months.
- YOUR OBLIGATIONS
11.1 It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a debit payment to be made in accordance with a direct debit request, and to notify Custom Made Media Australia Pty Ltd and update your payment details accordingly if your details have changed since your last billing date.
11.2 It is your responsibility to check your account statements to verify that the amounts debited from your account are correct and notify Custom Made Media Australia Pty Ltd if you believe you are being billed incorrectly.
11.3 Custom Made Media Australia Pty Ltd will not refund past subscription payments if a subscriber has failed to contact Custom Made Media Australia Pty Ltd directly to cancel their subscription.
11.4 Custom Made Media Australia Pty Ltd will not refund past subscription payments if a subscriber has failed to contact Custom Made Media Australia Pty Ltd directly to report unexpected payments on their account within three months of those payments being made.
12.1 You acknowledge that these Digital Subscription Terms and Conditions may be modified by Custom Made Media Australia Pty Ltd from time to time, including but not limited to terms relating to fees and charges, cancellation and modifying your subscription.
12.2 You will be notified of any changes to these Subscriptions Terms and Conditions by Custom Made Media Australia Pty Ltd on Custom Made Media Australia Pty Ltd’s Subscriber Services webpage.
12.3 You acknowledge and agree that you are entitled to purchase a subscription from Custom Made Media Australia Pty Ltd for personal use only. You agree and acknowledge that subscriptions cannot be exploited for any commercial purpose, including on-selling your subscription to any third party.
13.1 ” Custom Made Media Australia Pty Ltd (51138871271) of 40-44 Red Lion St, Rozelle, NSW, 2039″, “we” or “us” means Custom Made Media Australia Pty Ltd, publisher of New Zealand Golf Digest.
13.2 “Subscriber”, “Customer” or “You” means a person who is a subscriber to New Zealand Golf Digest.
13.3 A “Digital Subscription” means a standard fully paid subscription to New Zealand Golf Digest taken up directly with Custom Made Media Australia Pty Ltd, and for which these terms and conditions apply.